30 digit gift card

[cryst2001]

Hi, I received a sephora gift card as a holiday gift. When I tried to redeem it online, I am having trouble because it seems to be a 30-digit gift card instead of 16-digits. Can anyone help me on what to do? Thank you in advance!!! #giftcard #redeemonline #customersupport #sephoragiftcard

[dallasblond1859]

I have the same issue. Can you please post publicly?

[DaneeBT]

Hi @dallasblond1859 I'll send you a private message as I will need information from you that should not be posted publicly. Thanks! 

[Megg1600]

I’m having the same issue! 

[LaurieBT]

Hi @Megg1600,

I'll send you a message so I can look into this further.

Warm regards,

Laurie

[DaneeBT]

Hi @cryst2001,

I will send you a PM to further assist.

Always,

Danee