Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

15% off coupon not working.

It's telling me that I have to log in to use it, however I am already logged in. Thanks.

Re: 15% off coupon not working.

I also have not received mine.  when I first went on the website the promo code showed on the homepage, but there was no way to copy the code, and then the message disappeared and I cant find it anywhere.  Please help!

Re: 15% off coupon not working.

Hi @emaryy,

 

I'm sorry to hear this! I'll take a look in more detail and I'll send you a message.

 

Warm regards,

Laurie

Re: 15% off coupon not working.

this is happening to me too, I'm also logged in and I also didn't receive the email with the coupon.

Re: 15% off coupon not working.

@jzks I'm sorry to hear that you are having difficulty. I will send you a PM for more information. 

Re: 15% off coupon not working.

I still have not received the promo code email. Can you please send me one 

Re: 15% off coupon not working.

I didn’t get mine 

Re: 15% off coupon not working.

Hi @moniquehansen,

 

I'll check on this and I'll send you a message. Thank you!

 

Warm regards,

Laurie

Re: 15% off coupon not working.

@meimeily I will send you a PM to help. 

Re: 15% off coupon not working.

I’m having the same issue! Please help

Re: 15% off coupon not working.

@barbie75 @nyan0 @SpencerB The promotion starts today. Please let me know if you are still experiencing issues.

Re: 15% off coupon not working.

I am also experiencing the same issue. It says I need to log in but I am. 😞 help!!!

Re: 15% off coupon not working.

Hi @ShayleeC2021,

 

I'm sending you a PM now!

 

Always,
Danee

Re: 15% off coupon not working.

I still have yet to receive the coupon 😞

Re: 15% off coupon not working.

@nyan0 I will send you a PM to help. 

Re: 15% off coupon not working.

I’m also having the same issue. I’m logged on??

Re: 15% off coupon not working.

I didn’t get mine either I

Conversation Stats
  • 16 replies
  • 350 views
  • 3 Hearts Given
  • 11 Contributors