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Post in Customer Support
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10% off text promo code not working

I signed up for text messages and tried to use the promo code I was sent, but keep getting the message "Offer available to select BI members." I read through the fine print for SMS sign-up and it doesn't say certain people aren't eligible, and the code was sent directly to my phone, so not sure why it's not working. 

Re: 10% off text promo code not working

The same error here.  "Offer available to select BI members."

Re: 10% off text promo code not working

They also sent me a code and it says the same thing. I’m disappointed they still haven’t fixed this seems a little sketchy. 

Re: 10% off text promo code not working

Hi @Katcoak21,

 

I'm happy to check on this and I'll send you a message.

 

Best regards,
Laurie

Re: 10% off text promo code not working

My text code is also giving me the same error. If someone could reach out to me today that would be awesome!

Re: 10% off text promo code not working

Same, i got the text message with the promo code and keeps saying "offer available to certain bi member" 

 

Re: 10% off text promo code not working

Same! Just signed up and got several texts from them but one containing a 10% off code!

Re: 10% off text promo code not working

I have the same issue. I never got a code 😞

Re: 10% off text promo code not working

@Wiigeegirl I will send you a PM to help. 

Re: 10% off text promo code not working

Hi @hebiv

 

I will send you a PM to assist.


Regards,
Danee

Re: 10% off text promo code not working

The code that was sent to me yesterday is also not working. 

Re: 10% off text promo code not working

Hi @baileeg

 

Oh no! I'm sending you a PM.


Regards,

Danee

Re: 10% off text promo code not working

Me too.

10% off code did not work

Re: 10% off text promo code not working

Hi @Kiki760

 

I'll send you a PM.


Regards,

Danee

Re: 10% off text promo code not working

Hi @emily8x

 

Sorry to hear that. I will send you a PM to assist!

 

Regards,

Danee

Re: 10% off text promo code not working

Me too! I don’t know why it doesn’t work.

 

Re: 10% off text promo code not working

@ecyn I will send you a PM to help. 

Re: 10% off text promo code not working

Hi @morganlxnn,

 

I'm sorry to hear this! I'll send you a message shortly.

 

Best,

Laurie

Re: 10% off text promo code not working

I also have not received a code! Please help

Re: 10% off text promo code not working

@britty1110 I will send you a PM to help. 

Re: 10% off text promo code not working

I have also received a 10% off code but it will not work. 

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