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Post in Customer Support
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10% off code with text sign up not working

customer support hi! I signed up the SMS texting for a 10% discount, but never got my 10% off code! I responded with a yes when I got the text from Sephora! so I’m not sure what happened? Can someone please help me? Thanks so much!

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Re: 10% off code with text sign up not working

it also doesnt work for me

Re: 10% off code with text sign up not working

@aimekk I'm sorry to hear that! Please contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

Re: 10% off code with text sign up not working

@missmayamay2you, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

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