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Post in Beauty Confidential
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Formula Changes

This thread is for use to keep each other updated on product formula changes.  All too often, a favorite product can get changed without our knowledge.  Then, we're left scrambling to figure out if we like it or not.  Many formula changes don't seem to be for the better, and then it's a challenge to find an "original" formulation for sale.  

 

Please post what product formula changes you've noticed recently.  It can help alert others and avoid some heartache.

 

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Re: Formula Changes

I was scrolling through the new products and fresh Rose & Hyaluronic Acid Deep Hydration Moisturizer 1.6 oz/ 50 mL  came up. I clicked on it and saw it has been reformulated. I have been using this product for years and love it so I am nervous about this formula change. Has anyone tried the new version? 

Re: Formula Changes

I noticed that the bottle for Redken's All Soft Heavy Cream Super Treatment has changed.  The ingredient list looks the same on my old bottle as it does on Redken's website and Ulta's website.  However, I've had companies incorrectly list "old" formulations before.  I e-mailed Redken, and am waiting to hear.  Does anyone know for sure?  The suspense is killing me.  I'm tagging @GG84, who turned me onto this product to begin with 🙂  TIA

Re: Formula Changes

I'd love to know what you hear back from Redken, @greeneyedgirl107. I noticed they changed out their packaging recently and was curious about any formula changes but hadn't looked too far into it yet!

Re: Formula Changes

@quspork I've been catching up on my e-mails since vacation.  I saw an ad for Redken in an Ulta promotional e-mail that essentially said, "new look, same formula."  I've been having difficulty copying/pasting on BIC for some time, or else I would have posted it.  If I hear anything directly from Redken, I will let you know.  🙂

Re: Formula Changes

I'm having the same issues with the email notifications not going through again, @greeneyedgirl107 but hopefully that gets all ironed out once they finish up with the big update. Thanks for the Redken update from the email!

Re: Formula Changes

@quspork I officially heard back from Redken, and they said that for the Redkness All Soft Heavy Cream Super Treatment, "There was no change to the formula, the only thing that has changed is the packaging!"

 

I'm relieved!  🙂

Re: Formula Changes

@quspork I will *try* to remember to tag you when I hear back.  I noticed in my Ulta catalog today that they changes all sorts of packaging, so I'm hoping it's just that - more of a "new look - same formula" sort of thing.  I'm thinking they might have just kept with the same formulas, b/c it would have been a lot of work to re-tool so many products.  But, I've been wrong before and I'll be wrong again.

 

P.S. - I'm not getting my e-mails when I'm tagged again (sigh!) so I will try to keep up as best as I can.  BIC is so much for fun when it's organized.

Re: Formula Changes

Maybe all you YYTP fans can weigh in on this.  I started using their Youth To The People Adaptogen Soothe + Hydrate Activated Mist with Peptides 4 oz/ 118 mL and had been wanting to try their Youth To The People Superberry Hydrate + Glow Dream Oil 1 oz/ 30 mL for ages.  I finally got a sample (long story) and took a quick look at the ingredients just now.  Turns out, they've changed.  Seems like irritants at the end, and "natural fragrance" is now one of the top ingredients.  IDK when this happened.  At least they changed the name slightly to reflect changes.

 

These are the ingredients from the "old" one called Maqui + Acai Prickly Pear Goji Superberry Hydrate + Glow Oil:

Helianthus Annuus (Sunflower) Seed Oil, Dicapryl Carbonate, Simmondsia Chineses (Jojoba) Seed Oil, Opuntia Tuna Extract (Prickly Pear), Euterpe Oleracea Fruit Extract (Acai), Lycium Barbarum (Goji) Extract, Aristotelia Chilensis (Maqui) Fruit Extract, Moringa Oleifera Leaf Extract, Squalane Olive, Mixed Tocopherols (Vitamin E), Olea Europaea (Olive) Oil, Linum Usitatissimum (Flaxseed) Oil, Borago Officinalis (Borage) Oil, Rosa Canina (Rosehip) Fruit Oil, Oenothera Biennis (Evening Primrose) Oil, Punica Granatum (Pomegranate) Seed Oil, Vaccinium Macrocarpon (Cranberry) Seed Oil, Natural Fragrance

 

And these are the ingredients from the "new" one called Superberry Hydrate + Glow Dream Oil:

Helianthus Annuus (Sunflower) Seed Oil, Dicaprylyl Carbonate, Simmondsia Chinensis (Jojoba) Seed Oil, Squalane Olive, Tocopherol (Vitamin E), Natural Fragrance, Aristotelia Chilensis (Maqui) Fruit Extract, Euterpe Oleracea Fruit (Acai) Extract, Lycium Barbarum (Goji) Fruit Extract, Moringa Oleifera Leaf Extract, Opuntia Tuna (Prickly Pear) Flower/Stem Extract, Borago Officinalis (Borage) Seed Oil, Linum Usitatissimum (Flaxseed) Seed Oil, Oenothera Biennis (Evening Primrose) Oil, Olea Europaea (Olive) Fruit Oil, Rosa Canina (Rosehip) Fruit Oil, Punica Granatum (Pomegranate) Seed Oil, Vaccinium Macrocarpon (Cranberry) Seed Oil, Amylcinnamyl Alcohol, Citral, Citronellol, Hexyl Cinnamal, Hydroxycitronellal, Limonene, Linalool

Re: Formula Changes

@greeneyedgirl107 - Yes, "natural fragrance" can be anything (including irritants and allergens) and yes, those are (potential) irritants and allergens at the end of the list.  😝

Re: Formula Changes

I'm on my third bottle of First Aid Beauty Ultra Repair® Hydrating Serum .  To my surprise, my newest bottle showed a formula change. 

 

The new ingredients are:

Aqua/Water/Eau, Glycerin, Soluble Collagen, Methyl Gluceth-20, Phenoxyethanol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Hydroxyethylcellulose, Colloidal Oatmeal, Maltodextrin, Sodium Hydroxide, Aloe Barbadensis Leaf Juice, Panthenol, Hyaluronic Acid, Camellia Sinensis Leaf Extract, Sodium PCA, Chrysanthemum Parthenium (Feverfew) Extract, Potassium Sorbate, Sodium Benzoate, Glycyrrhiza Glabra (Licorice) Root Extract, Allantoin, Disodium Phosphate, Polysorbate 60, Sodium Phosphate, Tetrasodium EDTA.

 

The old ingredients are:

Water, Glycerin, Soluble Collagen, Methyl Gluceth-20, Colloidal Oatmeal, Palmitoyl Tripeptide-5, Chrysanthemum Parthenium (Feverfew) Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Caprylyl Glycol, Hydroxyethylcellulose, Allantoin, Panthenol, Hyaluronic Acid, Sodium PCA, Aloe Barbadensis Leaf Juice, Leuconostoc/Radish Root Ferment Filtrate, Maltodextrin, Phenoxyethanol, Sodium Hydroxide, Sodium Nitrate, Disodium Phosphate, Polysorbate 60, Sodium Phosphate, EDTA, Glyoxal.

 

I haven't been able to cross-reference the ingredients yet, but a quick glance shows some significant changes.  

 

The bottle has also changed.  It's larger, at 1.7 ounces for $38 instead of 1 ounce for about $36.  I already dislike the larger bottle, as too much product comes out.  One of the things I liked about the other packaging is that I could get a little bit out at a time, so it lasted a very long time.  The texture of the serum feels similar, but it's a little hard to gauge given more is coming out so I have to adjust my application method.  The feel on my skin is still lightweight/barely there - which I love.  As for results, that remains to be seen!

RE: Re: Formula Changes

Super late to seeing this but I could tell the new formula is different. They took out the good stuff and moved the preservatives up to the top of the list. Sadly going to have to find something to replace this. So disappointed in Fab.

Re: RE: Re: Formula Changes

@sarahshter Have you found a good replacement, yet?  I'm still using it, but incorporated The Ordinary "Buffet" to address the lack of peptides.

Re: Formula Changes

@greeneyedgirl107 Late to the party but what a bummer! I just started phasing the old formula into my skincare routine this year. I get laser on my face and it’s been great for the week before and after. I hope I have your luck and this bottle lasts me awhile. 

Re: Formula Changes

@lnum Sorry to hear that you got screwed as well!  Fingers crossed that you bottle will in fact last you a long time.  I'm going to e-mail the company and just let them know how I feel.  I know it won't change anything, but I at least like to register my dissatisfaction.  😛

Re: Formula Changes

@greeneyedgirl107 It absolutely matters, though, that they realize people do notice and they can’t just change ingredients without a notification. Unbelievable. 😒

Re: Formula Changes

FAB just confirmed that the peptides have been removed.  I didn't see them in the ingredient list, but their website was still advertising them.  When I asked them about it, they said, "We apologize for the confusion. The peptides have been removed from First Aid Beauty's Ultra Repair Hydrating Serum and our E-commerce team is in the process of updating our website."

 

Considering that I think this change was months ago, I find this response unacceptable. 

Re: Formula Changes

@greeneyedgirl107  At least FAB was honest in their reply, unlike another brand I couldn't get a straight or honest "when and why did you reformulate" answer from. But sheesh, brands need to get faster/better at updating their product pages to coincide with reformulations. I'm tired of skincare companies thinking customers won't notice or care about these changes. 

 

Also, this change is a big bummer. Sure, the new version still contains lots of good stuff. But I recently recommended this serum to someone looking for a good single-product version of The Ordinary Buffet (which the old version of FAB's hydrating serum didn't match, of course, but at least it did have a peptide) + licorice root serum + ferment essence, so she could simplify her routine. Boo hiss, FAB! 

Re: Formula Changes

@WinglessOne You're right - I do appreciate that they owned up to it.   It is beyond me, though, how a company wouldn't update their website.  And you're also on the right track that brands need to give their customers more credit about noticing changes.  I've never personally experienced a product formula change that was for the better.  And I always dislike it when it's done in a sneaky way.  

 

This experience has cast a shadow over FAB for me.  I use their cleanser, their retinol eye cream and their .25% retinol.  Plus, I really liked that serum!  I wonder if they'll come up with a peptide serum now.  It's unfortunate to have to use more products just to get the same results, though.

Re: Formula Changes

@greeneyedgirl107  I've noticed more brands are starting to post blanket statements like "ingredients subject to change; check product packaging for latest ingredients" on their own sites' product pages. That ticks me off even more: not only are brands too lazy or inefficient to keep their own site info updated, they think it's okay for a customer to not know about newly added irritants/allergens (for that customer) or removed key ingredients until after said customer's ordered the product and has the box in their hands. That's 3 strikes: tweak the product for worse, don't disclose the changes on your own product page, and waste customer time & money. Sure, customers can return products to recover money spent, but it's extra effort placed on the customer instead of brands working on their own pre-sale product pages. 

 

The way you now feel about FAB is how I've felt about YTTP since they changed their Superfood Moisturizer. I just saw your other post about their facial oil; that's the same change they made to the moisturizer. Good luck getting an honest answer from them. I liked many things about YTTP (despite all their clear glass packaging), but I've been phasing their products out of my routine because I no longer trust them. 😞 

Re: Formula Changes

@WinglessOne That's so CRAZY that brands are posting such disclaimed.  You are totally correct with your three-strikes analogy!

 

That's a real shame about YTTP.  Honestly, I wish these companies would just leave well enough alone.  I feel like all they accomplish in changing a product is losing their loyal customer base.  I never understand that, b/c then in theory they'd have to find new customers to replace the ones they've lost - along with additional customers to make the change worth it.  I guess it must work out financially, though, b/c brands do it all the time.

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