How do I submit my brand at Sephora
Hii am a budding skincare brand owner, I am willing to join Sephora
because hands down its the best place for skincare and cosmetics.My
mission is pretty simple yet important clean and cruelty free pl...
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Re: How do I submit my brand at Sephora
@Purvaja Thank you for your interest with Sephora! We have a standard
process for new brand product submissions. In order to expose your
product to the Sephora Merchandising team, please create a prof...
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Sephora Gift Card Fraud
Hello. Like many others in this forum I purchased a Sephora gift card
from my grocery store on 2/22. I just scratched off the card number
today and found that the gift card was drained on 2/24. The gi...
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Re: Sephora Gift Card Fraud
Hi @Mei1328, I'm sorry to hear this! I'll take a look further and I'll
send you a message. Best, Laurie
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Re: Sephora Gift Card Fraud
i had the same experience - when Sephora responded to my post, I thought
they would make it right. I supplied a photo of the gift card and
Sephora said I'd have the take it up with the grocery store w...
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unused gift card with zero balance
I had recieved an gift card on easter that i had not tried to use until
now. I had just now scratched the back off and when i put i the gift
card in, it said 0 balance? I am confused because i’ve neve...
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Re: unused gift card with zero balance
Don't hold your breath - Sephora will not be responsible for any gift
cards sold outside their own store or online. I purchased a $25 card for
my 12 year old and had the same experience that I now see...
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Unable to use AMEX Giftcard
Hello, I am trying to place an order using my AMEX giftcard and keep
getting the following error. There is no place on the AMEX website to
update the billing address."Unable to place your order. Pleas...
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Re: Unable to use AMEX Giftcard
Hi @Kenziemaj I recommend contacting the number on the back of your card
to register a temporary billing address. If you're still unable to place
your order, I recommend using an alternate form of payment if you have
one available. Thank you!
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Gift card not enough digits
Hello is there anything that can be done when the gift card doesn't show
the full 16 digits or the full pin number. This is the second time i
received a gift card and it looks like the last digits are...
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Re: Add points from receipt
@Aerdna1980 Call Customer Service and have your receipt on hand; if you
provide the transaction number they should be able to help add the
points to your account.
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Birthday
My birthday is may 25 but the app says its Jan 1. How van i change it
without calling?
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Changing birthday
Can you change my birthday to Nov 15th? I used a random date before
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