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Re: Missing Multiplier Event Points
I noticed that the rep picked out the wrong parfum than what I selected
as well. I would not get the extra points on the regular vs extreme
parfum, correct?
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Re: Missing Multiplier Event Points
@mommyslittlegirl It can take a business day for the extra points to be
updated. Please let me know if you do not see the points added by
tomorrow.
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No samples in order
I’ve placed a few orders recently and it allowed me to choose 2 free
samples online but they never showed up in my package. It’s kinda
disappointing when its on your order form and they never show. Wh...
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Missing Samples
I just got my shipment and was missing my samples…again. I believe the
last three orders, it said the samples shipped but I received nothing.
I’m always excited about the samples but more so for this ...
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Changing birthday
Hello I need help changing my birthday date. In my account is says my
birthday is on October 18 but it's really on May 23? Please help me
thank you so very kindly!!
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Access Pay Stubs
I need to access my pay stubs and neither my managers or dayforce know
how to help?
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pay stub
I need help to access my pay stubs. How can I find them.
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Comenity Bank is a SCAM- please be careful
Hello, On 5/28/2022 I opened a Comenity/Sephora Credit Card I made a
charge in October 2022 and paid it off in full in December and closed my
account for good measure. This company has constantly hit ...
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Re: Comenity Bank is a SCAM- please be careful
Hey I'm dealing with the same! I CLOSED my credit card account with a
ZERO balance back in January. Starting in April I received noticed that
I now owe them $40. Called to inquire why I have charged o...
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Re: Comenity Bank is a SCAM- please be careful
Request in writing for the contract. Statements for three months before
closing your account. Then get copies of the payments from your bank
Post a note on your credit report. Then attack them that way
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Re: Comenity Bank is a SCAM- please be careful
News Flash! Comenity BREAKS the contracts without blinking an eye or
blushing with shame. Comenity are nothing but a bunch of LIARS &
THIEVES! They are currently lying to me, stealing from me AND brea...
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Re: Comenity Bank is a SCAM- please be careful
I couldn't agree more with every single complaint on this website about
Comenity. First, I wish I had seen these complaints earlier, and
secondly I wish I had gone to the internet which has countless,...
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Re: Comenity Bank is a SCAM- please be careful
Be careful! Even after you pay off your card this company continues to
add shady interest and fees even though my balance was zero!! Do not
think for one second that closing your account will end your...
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Re: Comenity Bank is a SCAM- please be careful
I am in the same boat, I paid off my whole balance and I’m still getting
bills. Why do I owe $30? And there will be a $41 late fee if I don’t
pay?I haven’t purchased anything and cannot understand why I am still
getting bills.
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Re: Comenity Bank is a SCAM- please be careful
Write a letter of dispute to their Ohio billing office. I'm in the same
boat and my credit score dropped 40+ points from their accumulated fees
and late fees and bogus everything on a closed account I...
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Re: Comenity Bank is a SCAM- please be careful
This same thing is happening to me right now. They are a total SCAM - do
NOT open an account with Sephora. This has cost me ENDLESS hours over 4
months to clear up. I am going to SEPHORA management to...
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Re: Comenity Bank is a SCAM- please be careful
did u pay the interest on the amount u purchased? because that sounds
like interest plus late fees added. also closing any credit card will
lower ur credit. if it was ur only card, it would lower ur c...
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Re: Comenity Bank is a SCAM- please be careful
No my friend this is bad advice. I think you actually need to review
credit card legality. . I closed my account with a zero balance and they
continue to rack up bogus and unethical fees and report ne...
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Bad Customer Service
I’m a new customer and from my bad experience trying to do a simple
return, I would advise people to stay away from ordering from
Sephora.com. When ordering online, Sephora can take as long as they
wa...
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Re: Bad Customer Service
@DoNotOrder I'm sorry to hear that you are unhappy with our return
policy. The return time frame does begin on the date of purchase and I'm
sorry for any inconvenience this may cause. I will share you...
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Re: Bad Customer Service
So if Sephora hypothetically takes 30 days to ship an item (especially
during sale promotions and holidays), a customer has 0 days to return an
item. Terrible policy and your store staff and phone sta...
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Only half my order came
Only half my order came (did not receive tower 28 facial spray) and my
promo code for the milk primer did not show up in my cart even after I
passed the spent requirement.
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Scratched Sephora gift card
Hi, so I recently got a giftcard for Sephora. And when I scratched off
the PIN number and all, I scratched the actual number off, not the pin
though. Am I still able to scan the barcode at least at a Sephora store
in person? Thanks.
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Re: Scratched Sephora gift card
Hi @karily You should still be able to redeem your gift card in store as
the store just needs to scan the barcode! Please contact your local
Sephora store directly if you have additional questions about this.
Thanks!
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Survey
Hello, I am trying to do a survey, but the QR code on my receipt is not
working. Is there a website or another way to complete the survey?
Thanks
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