Services
From makeovers to personalized skincare consultations
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
I am one of those people who research products and compare the ones that catch my eye with each other. I ALWAYS read the product reviews online and would love to be able to do that when I get the chance to go to the store. As a matter of fact, during Thanksgiving week I shopped at two different Sephora stores and when trying to decide between products, I asked multiple sales associates their opinion on products to help me make my decision if I was tuck between products. The review kiosk would help!
Ratings & Reviews Kiosk! That would be super helpful 😃 I'm the sort of consumer who researches products before I purchase it. Or at least a computer instore to look up info because often times its difficult to find a beauty advisor to help. Plus, if an item's out of stock instore, then the customer can just order it online while at the store. Consider creating an app for other smart phones, not all of us have iphones afterall.
Also, it'd be helpful if you put up how-to videos around certain brands that have palettes in order to give us more ideas on how to apply makeup. Consider choosing models of different skintones and ethnicities for these videos to show the variety of the product. Actually, this would be helpful online as well if you'd list videos on the product page.
I would love to see "how to" videos playing while I shop.
If there was a way to put the ratings and review instore that would rock. If would be neat too if the customers can put their input in on products in the store and were actually able to rate them in the store.
rates and reviews there are too many products to choose from, that all claim to so the same thing. by posting rates and reviews each one of us can use this to pick the right product for each individual need.
I would love to see cumsomer reviews at the store. So I can know what others think before I go home and find out I don't like it. I think that would be really nice to have:smileyhappy
I'd like to see make-over videos!..I love how a woman can go from blah to woah! with a little make-up and glitz!.....
have some sort of beauty panel that does professional videos of popular beauty questions (how to do a smokey eye, apply concealer, etc.)
Ratings and review kiosk would be great...so would a foundation shade finder, like if you could have your picture taken and then a database could analyze your skin tone and match a foundation shade to your exact skin tone!
I like the idea of the Kiosk, but not the i-pad!!! not everyone can afford an i-pad, nor does everybody want one. I don't think its fair for all your shoppers to have that! But having a kiosk with make up tutorials or reviews of products, that sounds like an excellent idea!
i always have my sephora app on my iphone pulled up when i go in there because with so many choices i never know what to get. even if i do research before going in and i'm still always curious! but i usually don't have service which defeats the purple so the kiosks would be much more helpful! please and thank you sephora! 🙂
buy anything without first reading the reviews! and I have been a VIB for about 9 years. This would greatly improve my store experience.