Online Ordering Glitches

[Anonymous]

Anyone else still having issues ordering online?? I know this has been a problem in the past. I've tried for a week now to order online as the product isn't sold in stores and I want to use promo codes I got sent, but the site won't redirect/work when I click 'checkout'. Beyond frustrating, and I've tried everything; different browsers, clear history/cookies/cache, etc. but nothing has worked so far. Any suggestions?? I really don't want to spend any more time on hold with customer service. If I go into my local store can they place the order for me and use the promo codes? 

[jmmccar]

I've been having the same issue for nearly two weeks...I click checkout and the page goes nowhere...come on sephora, wtf is going on

[Kimsboo]

I had an issue with ordering and discovered that i was in private browsing mode and it will not allow you to complete your order in that mode. Once I changed the private browsing my order went through. Hope this helps.

[cocof]

I've been having this issue for months! I'll have to try your suggestion next time I shop. Thanks!