Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results for 
Search instead for 
Did you mean: 
Post in Trans is Beautiful

Allow Usernames to be Changed

Sephora: you can't support trans people while also making it impossible for usernames/nicknames to be changed. 

People shouldn't have to set up entirely new accounts just to have an account name that reflects their actual identity. You can't claim that you're supportive of LGBTQ+ people while actively obstructing many people from being able to be their authentic selves.


I want my username changed. Reply if you're also trans and want a new username.

Re: Allow Usernames to be Changed



I had my name legally changed and I cannot change my username so it just shows my dead name. Sephora customer service told me too bad. I'm trans and they claim that they're inclusive but refuse to change my username. It's ridiculous. 

Re: Allow Usernames to be Changed

Hi @minicoopergirl,


I will send you a private message. 


Best Wishes,



Re: Allow Usernames to be Changed

Me too please! Not trans, but I’d like mine changed too.

3 Replies
Conversation Stats
  • 3 replies
  • 15 Hearts Given
  • 4 Contributors