Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in PLAY! by SEPHORA
|

Seriously?

You can’t even send a decent sized sample of your own lip stain? There isnt enough in here for a swatch and an application on my lips. Not to mention, this is my 11th month being subscribed and I’ve recieved a duplicated item ( Clinique pep start ). I know $10 may not be a lot to some people, but it is to me. Hopefully some improvements will be made in the future. 1332A940-DF4F-4E8B-B14F-A15B8653CEB3.jpeg

Sephora sends the smallest sample...it’s their own brand! 

RE: Seriously?

I got the 💩 colored stain so I didn’t find it a problem to get such a small sample.

Re: Seriously?

Hi @Sadieannmartin,

 

We appreciate this feedback. I will forward this feedback to the PLAY! Team so we can continue to make improvements. Thank you! 

 

Best,
Rebecca 

Seriously?

Exactly I was wondering the same thing! I'm subscribed to Ipsy and for the same amount I just got a full size Huda Lip Strobe this month. It would be awesome if Sephora Play would add a full size item of theirs in every bag to atleast compete with other subscription boxes.

Re: Seriously?

Thanks for replying! I’m glad I’m not the only one who thinks this! I’m giving it one more month or so and if no improvements are made..I’m unsubscribing. I’ve given them a fair shot! December will be one year subscribed to them! 

RE: Seriously?

The packaging it came in was also trash. Totally disappointed.
5 Replies
Conversation Stats
  • 5 replies
  • 680 views
  • 20 Hearts Given
  • 5 Contributors
Photos1
  • 1332A940-DF4F-4E8B-B14F-A15B8653CEB3.jpeg
testing