monthly gifts for VIB Rouge

[lrhiraoka]

What is the monthly gift that is listed as a perk for VIB ROUGE? I’ve never received a free anything...except for birthday gift when you can remember to ask for it

[Anonymous]

Hi @LaurieBT I also do not get the VIB or Rouge emails. I just reached Rouge at the end of December, but I did check back at my old emails when I was VIB and had not received any email notifications for VIB/VIB Rouge-specific promo codes all through this year. My email preferences are all up to date and I am subscribed to all promo emails. If you would be able to review my email sub settings as well so that I can get the VIB/VIB Rouge emails, that would be awesome! Thank you so much!

---

[LaurieBT]

Hi @Anonymous,

I'm sorry to hear this! I'm having trouble accessing your profile. Can you please send me a private message with your registered email address? I'm happy to take a look further. 🙂

- Laurie

[ellamjf]

Hi @LaurieBT, I too am having this issue. I get a TON of emails from Sephora and I feel like I used to get the monthly gift emails but haven't seen one since October at least. Could you look into my account as well? Thanks!

[LaurieBT]

Hi @ellamjf,

I'll take a look now, and I'll send you a private message shortly. 🙂

Best regards,

Laurie

[isabelkim]

When did this roll out? I’ve been vib rouge for at least 2 years and this is the first I’ve heard of it.