monthly gifts for VIB Rouge

[lrhiraoka]

What is the monthly gift that is listed as a perk for VIB ROUGE? I’ve never received a free anything...except for birthday gift when you can remember to ask for it

[mztm]

Hello @LaurieBT what is the monthly vib gift for Canadian VIB ? the viktor rolf vibpetals dors not work for Canada ... i don't always receive emails from Sephora and normally when I do its too late 

[iluvmakeup]

Promo code sent via email. Of course you have to make a purchase in order to receive it. This month the gift is the flower bomb gift set.

[renmahaney]

I just noticed this as a perk of being a VIB but I never receive any emails with monthly gifts. I never receive any emails from Sephora except when I place an order

[Krisv2013]

Hi, I am a VIB rouge member as well and I have never received free gifts or promo codes for the exception of the ones sent during the holidays. I only receive online order confirmations.

[chunis]

If you go to the store and ask they will give you a free gift 🤗 But some Sephoras depending on the employee will tell you there are no gifts. Which is not true Hope this helps!

[whitedahlia23]

Is this for rouge only? I am only VIB at the moment. Thank you in advance!

[LaurieBT]

Hi @renmahaney,

I'm sorry to hear this! I'll take a look at your email subscription settings and will send you a PM shortly with more information 🙂 

- Laurie

[Jenrey]

I never receive monthly gifts as a rouge member, actually just noticed this was a thing last month and of course by the time I ordered something I missed out on it, but was still not shown what this months gift was upon processing my order or even before or after that time..

[greenwenvy]

@Irhiraoka from what I understand the monthly gift is the promo codes for vib and vib rouge members to redeem with a $35 or $25 purchase online. You should receive the emails that say this promo code is for vib and vib rouge only that's what it is. I think it's mislabeled as a gift it should be called member only codes but yeah anyway I hope that helps.

[Anonymous]

So I'm a VIB & PLAY! Subscriber. I need to make a purchase in store every month to get my bonus play points but order online to take advantage of the VIB monthly gifts? I need a sugar daddy! 😮  

[bellinasf]

This was my understanding of the monthly "gift" as well.

[cupcakebella]

I've never received a monthly gift for being a VIB Rouge and I've been one for over a year.

[blondiehotie]

Same for me. I've been a VIB rouge for a year I had no idea that this was even a thing.

[LaurieBT]

Hi @cupcakebella,

I'll take a few minutes to review your email subscription settings and will send you a PM with more information shortly 🙂 

- Laurie 

[Seylas]

I have been going round and round with the community website, since it thinks I am not registered even though I am. I have never received the free gift code. The other codes (free with purchase) I have always received since I signed up with Sephora a couple of years ago, so those emails are obviously NOT the free monthly VIB & Rouge gift emails. LaurieBT, could you please fix my account settings so that I can receive the email for the actual FREE monthly gift? I would hate to have to go back to being just an Ulta client because of the issues my account seems to have on  the Sephora system, but I simply do not have the time or patience to be constantly fighting with the server to prove I have a registered account or scrolling through the plethora of emails sent every few days by Sephora.

[FoxandFlora]

Hi @LaurieBT, 

I've been a rouge member for a while now, and I've never received any emails about VIB rouge promo codes. Could you check my email subscription as well to ensure I get them going forward? 

[LaurieBT]

Hi @FoxandFlora,

I can certainly assist with this! I'll check your email subscription settings now and will send you a private message with more information shortly.

- Laurie

[icaaa]

Hi Laurie!

I too am having a similar problem like all these ladies. I have been a VIB Rouge for a year or two now and not once have I received any free gift with any of my online or in-store purchases. I went into the mall today to inquire and the employee said I must buy something online and I will be emailed about the gift. Except I have ordered online as a VIB Rouge and have not received any sort of email.

[Samtian]

@icaaa Hello!

They aren't "free." They are gifts with purchase. I believe the current one for Rouge is picking one of 3 La Mer items with a $45 purchase. Check what your email settings with Sephora are. 

[icaaa]

Hi!

Thanks so much for clarifying! The employee made it sound like I should have been emailed something after every purchase!

[Samtian]

@icaaa No problem, happy to help!