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Post in Customer Support
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Points expire

Hi my Sephora points expired but I would like to use it this month is there any way I get back my points to use and also redeem my birthday reward? 

Re: Points expire

@Tish25  Points don’t expire as long as you have made a purchase or redeemed a reward or free birthday gift within the last year.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact Sephora privately through Facebook, X or Instagram. 

Re: Points expire

@Tish25 @Per the terms and conditions of you have no activity on your account for a year you lose your points. For the bday gift you can just go in store and ask for it. 

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