App/Website Issues

[formulaandrea]

Does anyone else SERIOUSLY struggle with the app or mobile browser? They are constantly buffering so bad that 98% of the time I can’t even post or comment plus a ton of other problems. 

Does anyone else have these issues? I feel like I’m the only one cause I see everyone else posting. 😂

It would be great if they could fix the bugs cause I want to be more interactive, but using the app makes me want to throw my phone across the room! 

[haleyvvvv]

@formulaandrea Maybe try clearing your cache or using incognito/private browsing mode. I've had some page loading issues recently, but they typically go away after a few minutes. I think @danielledanielle also had some and posted about it in the Beauty Insider Community Feedback thread? 

[danielledanielle]

@haleyvvvv @formulaandrea , yeah that's a good thread to report issues.  App has been okay lately,  mobile can be the issue, but ATM, it's not lagging 

[miss8]

@formulaandrea , #OMG 😂 Try Cross-Posting This To App Fest 2026 😋 I Bet You They Have More Answers, Over There 😉