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Kilian princess

Spoiler
Any one know if / when Kilian princess will be back in stores ? 

Re: Kilian princess

Hi there @megan55432!
 
 
The full size is still not available online and I am not aware of when it will be re-stocked. However, if you live near a Sephora store, you may be able to find a full size in store. You can check inventory on the product page. There's a "Buy Online & Pick Up" section that might come in handy. I've added some screenshots below.  There are a couple of options for you under the section titled "Select to see availability" 
 
Killian princess 1 (BOPIS).png
 
OPTION 1:  
If you click no the arrow at the end, a smaller screen will open where you can either insert your zip code OR city and state (and zip cod) OR if the name of the store nearest you if you have that information. If you just enter the zip code and/or city and state information, the screen will populate with stores near that area and info in green or red whether the store stocks the product.
Killian princess 5 (BOPIS).png
 
Killian princess 2 (BOPIS).png
The screen shot here shows that the full size and the travel size are available at the "Embarcadero" store, as an example. From here, there are a couple of options. You can select the tab "Choose This Store" for the store where the product is available, and then you select the button "Add to Basket for Store Pickup". When you go to your online shopping cart, there will be a section for purchasing the items in your basket for buy online and pickup in store. You'll be asked for payment info just as if you were purchasing online and will be charged for the product(s). You'll receive a separate email to confirm that the product is ready for pickup - that email will have a bar code and instructions on how to pick up in store. You'll also be able to see it on your Orders page online or on the app. 
 
Sometimes your order will be canceled because the store doesn't actually have the product in stock (despite saying it is available online). You'll receive an email to let you know if that is the case and that your payment has been refunded. If you pay by a gift card, it may take a day or two to have the funds show back up on that card. If you check the Orders page online or the app, it will show that the Order is "Canceled".
 
 
OPTION 2:  
You can go through the same steps as in Option 1 to determine whether the product is showing as being available at a store near you. If you prefer to not to buy online and pickup in store, IF you locate a store near you that shows the product as being in stock, you can obtain the contact information for the store and call them to (1) confirm that it is available in store and (2) ask if they might hold it for you (and ask them how long it will remain on hold). Most stores generally will not hold products if there is a sales event, like the spring or holiday sales. If the product is on sale and the store is willing to hold it, you have to pick it up during the sales period in order to get the sale price. 
 
Killian princess 3 (BOPIS).png
Killian princess 4 (BOPIS).png
 
I know these options are only available to you if there is a Sephora store close to you and you have a way to get there. If that is the case, I hope this helps. 
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Photos5
  • Killian princess 1 (BOPIS).png
  • Killian princess 2 (BOPIS).png
  • Killian princess 3 (BOPIS).png
  • Killian princess 4 (BOPIS).png
  • Killian princess 5 (BOPIS).png