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Sephoria 2024 - ATL

So it looks like on Friday morning the ATL area could be impacted by tropical weather from a system that is currently developing. Is there a possibility Sephoria could be cancelled? Many people like myself are flying there and flights could be cancelled due to weather. In the event that I’m not able to rebook flight or weather is bad, will refunds be allowed? I am hoping to attend but the current track of the storm is looking to slam ATL with 40mph winds and heavy rain on Friday morning. Any insight on this would be greatly appreciated! 

Re: Sephoria 2024 - ATL

If anyone is selling a ticket for Sephoria for Saturday I am willing to buy!! Mine got canceled today and I’m looking for a VIP ticket but if you have general I’ll be interested too!

Re: Sephoria 2024 - ATL

Do you have any tickets for sale?   My session was cancelled.  I would be happy to buy a ticket from you and can Venmo you now!  Thanks!!!

Re: Sephoria 2024 - ATL

I was flying to ATL from Philly Friday morning. All flights have been grounded and I have no way of getting a flight now. They have postponed the event for 1 hour which is crazy to me lol. So many people from out of town were coming…. I emailed the CEO of Sephora USA. They have to do something.

Re: Sephoria 2024 - ATL

Hey I’m looking for a possible ticket if anyone can’t make it in. 

Re: Sephoria 2024 - ATL

has anyone gotten the updated enail from them yet?

Re: Sephoria 2024 - ATL

just got off the phone with them and sessions are being postponed an hour lol. still going even though there’s a cat 4 hurricane 

Re: Sephoria 2024 - ATL

what was the number you used to call them? i cant find their number anywhere.

Re: Sephoria 2024 - ATL

Try 1 (877) 737-4672

Re: Sephoria 2024 - ATL

Has anyone successfully been able to get a refund?

Re: Sephoria 2024 - ATL

Friday ticket holder here. Received email at 2:03pm est advising that we would be advised by “this evening.”

 

Re: Sephoria 2024 - ATL

 


Dear SEPHORiA Friday Ticket Holders,

Like you all, we are closely monitoring Hurricane Helene’s potential impacts in the Atlanta area. The safety of event staff and attendees is our number one priority, and as the weather continues to evolve in real time, we will plan to share an update to any potential implications to either session on Friday, September 27th by this evening.

We are as excited for you to see the wonderful experience that we’ve created with our brand partners and hope to be able to share it with you all as planned.

-Team SEPHORiA

Re: Sephoria 2024 - ATL

Whoever is in charge of this event is causing unnecessary panic due to their lack of communication. They told us they would inform us by 12 PM Eastern today whether or not the event is still happening but flights are getting canceled and people have to arrange their lives. At what point are they going to do right by their customers? 

Re: Sephoria 2024 - ATL

as anyone that has a ticket for Friday heard anything? I have a ticket for Saturday and so I was wondering if perhaps they only contacted those with a Friday ticket and not Saturday?

Re: Sephoria 2024 - ATL

They need to inform everyone. I’m flying in Friday because I don’t live in the area and I am attending Saturday. 

Re: Sephoria 2024 - ATL

I am in the same boat - Was flying in tomorrow (Friday) to be there for my ticket for Saturday but then my flight got canceled. So even if it goes on, uh..., I can't get there lol So I'm hoping the team informs us and issues out refund despite their no-refund policy.

Re: Sephoria 2024 - ATL

Hey I’m interested in your ticket if you possibly can’t make it please

Re: Sephoria 2024 - ATL

I drove down from Va this morning with my 10 year old. If they cancel Friday evening session, could we go on saturda my and just get the swag bag? 

Re: Sephoria 2024 - ATL

This is so disappointing! I just got a notice that my flight for tomorrow was canceled, trying to find a way to get there before Saturday morning. I'm from Houston so I completely understand hurricanes are no joke but of course, it would happen over the weekend which I have been looking forward to since July!

Re: Sephoria 2024 - ATL

I was supposed to leave tonight from houston and mine got cancelled this morning.

Re: Sephoria 2024 - ATL

Hey I’m looking for a ticket by anyone who unfortunately couldn’t make it here. Thanks 

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