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Post in Customer Support

wrong shipping address

hello, i have a placed an order earlier today and just realised that the unit# is wrong. The order status still shows that its in progress so it hasn't been shipped. Is there anyway to correct the typo in shipping address??

RE: wrong shipping address

You may want to call customer service at 1(877)SEPHORA from 6am - 9pm PST for immediate assistance. But from a past experience, Sephora is unable to modify an order once it is placed. However, you can call CS immediately when you receive an email that your order shipped so they can modify the shipping address with the shipper. Just note this was years ago, so I'd recommend giving them a call and seeing if they may be able to modify your order @beya5.

Re: RE: wrong shipping address

Thank you. I will give them a call.

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