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Post in Customer Support
byaw
NEWCOMER I Rouge
‎12-05-2017 03:49 AM
‎12-05-2017 03:49 AM

why is my Sephora account locked?

my account is locked when I tried to sign in 😞 but I need to order something asap, please help!

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2 Replies
MeganBT
ALUM II Insider
‎12-12-2017 12:06 PM
‎12-12-2017 12:06 PM

Re: why is my Sephora account locked?

Hi @byawm 

 

I can see that you have now been able to access your account and please send me a PM if I can assist you with anything else. 

 

Regards, 

 

Megan 

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GG84
BOSS II Rouge
‎12-05-2017 03:51 AM
‎12-05-2017 03:51 AM

@byaw did you enter the wrong password multiple times? Tr...

@byaw did you enter the wrong password multiple times? Try resetting your password.
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  • ‎12-05-2017 03:49 AM
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