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Post in Customer Support
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Ameliayang2528
NEWCOMER I Rouge
‎02-05-2018 07:13 PM
‎02-05-2018 07:13 PM

unsuccessful authorization.

My order status turned into unsuccessful authorization ，is it means canceled? So what about my money?how long can I get refund from my credit card,plus I changed by China credit card. Please help me!
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RaquelBT
ALUM II Insider
‎02-06-2018 03:30 PM
‎02-06-2018 03:30 PM

Re: unsuccessful authorization.

Hi @Ameliayang2528,

 

I'm going to look into this and I'll be sending you a PM shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel 

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  • ‎02-05-2018 07:13 PM
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