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Post in Customer Support
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Anna1144
NEWCOMER I Insider
‎08-11-2021 12:24 PM
‎08-11-2021 12:24 PM

unsuccessful authorization

Hi,

I ordered from Sephora on 8th August and paid 16.95 $ for fast delivery, the money was also charged from my bank account, but the package never arrived and the status says „unsuccessful authorization“. Can someone assist me or return the money back on my card?

 

Thanks and kind regards

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LaurieBT
MOD Rouge
‎08-11-2021 01:28 PM
‎08-11-2021 01:28 PM

Re: unsuccessful authorization

Hi @Anna1144,

 

I'm happy to check on this and I'll send you a message shortly.

 

Warm regards,

Laurie

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  • 1 reply
  • ‎08-11-2021 12:24 PM
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