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Post in Customer Support
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sshheeaa
NEWCOMER I Insider
‎01-05-2018 12:57 PM
‎01-05-2018 12:57 PM

shipping

hi, i placed an order on Jan. 1st after midnight with the standard 3 day shipping and i expected it to be here Jan. 4th or 5th because i technically ordered it on Jan. 2nd however when i look at the details of my purchase, it says that i ordered it on Jan. 1 and it should be here Jan. 3, and i have not received it yet. can you tell me what is wrong about that and when it should be here???
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ZannaBT
ALUM II Insider
‎01-07-2018 08:32 PM
‎01-07-2018 08:32 PM

Re: shipping

Hi @sshheeaa, our apologies for the delayed response and for any confusion regarding your shipping. If you still need assistance, please PM me your order number so I can look into this for you. Thanks!

 

Stay Fabulous,
Zanna
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  • ‎01-05-2018 12:57 PM
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