Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

sent e-gift card to wrong address

I ordered a e-gift card and I was accidentally sent to the wrong email address. The email address has no mailbox and I’ve contacted the email server/domain owner. 

is there a way to get this rerouted or refunded. It won’t be used at all because no one is able to receive it. 

Re: sent e-gift card to wrong address

Hi @anabelnvdiaz, please contact our eGift Card customer support team for assistance: 

 

Email: sephoragiftcardsupport@cashstar.com 

Phone: 866-286-1262

Online webform: https://sephora.cashstar.com/self_service/v2/about/customer_support/contact?locale=en-us

 

They will be happy to assist you. Thank you! 

Conversation Stats
  • 1 reply
  • 463 views
  • 0 Hearts Given
  • 2 Contributors