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Post in Customer Support
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perfume4ever
NEWCOMER III Vib
‎05-14-2024 03:52 PM
‎05-14-2024 03:52 PM

scratches on new bottle?

i just recieved my sol de janeiro perfume in which i see a couple noticeable scratches on it, is it normal? it wont come off

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Mandykisskiss
NEWCOMER V Rouge
‎05-21-2024 07:05 AM
‎05-21-2024 07:05 AM

Re: scratches on new bottle?

That happened to one of my bottles as well but I rather that then it be leaking or broken 

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LaurieBT
MOD Rouge
‎05-14-2024 04:12 PM
‎05-14-2024 04:12 PM

Re: scratches on new bottle?

Hi @perfume4ever,

 

I'm sorry about this! It's possible the bottle may have been scratched in shipping however this shouldn't impact the efficacy of the item. 

 

Best regards,

Laurie

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