Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

samples

i got my new order today and three samples are missing again. They gave me some points for the previous error but this is reaching heights. One order correctly sent is it really to much to ask from a big brand like Sephora. Are we really that underappreciated and unwanted??

Re: samples

Hi @Amreenvirani,

 

I'm so sorry about this, and thank you for sharing this feedback. I'll take a look at your recent order, and will send you a private message shortly to assist.

 

Warm regards,

Laurie

1 Reply
Conversation Stats
  • 1 reply
  • 118 views
  • 1 Hearts Given
  • 2 Contributors