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Post in Customer Support
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jq988
NEWCOMER I Insider
‎07-04-2024 09:35 PM
‎07-04-2024 09:35 PM

same day unlimited subscription refund

Hello,

Is there any way for me to get a refund for the subscription. I didn’t get an email that it was about to expire and I only realized than 30 minutes after. Please, I can’t afford this as a student!

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LaurieBT
MOD Rouge
‎07-05-2024 10:25 AM
‎07-05-2024 10:25 AM

Re: same day unlimited subscription refund

Hi @jq988,

 

To avoid being charged, you must cancel the subscription within 30 days. I'll look into this further and I'll send you a message.

 

Best,

Laurie

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  • 1 reply
  • ‎07-04-2024 09:35 PM
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