rouge discount not working!!

[terzzy]

my friend is rouge and she gave me her code. the code is not working and I’m the only person she sent it to!! i’m trying to buy my products but it keeps saying that the promo code entered is not currently available..

[LaurieBT]

@terzzy, @Healstew, @kenziuuu, the promo code should be live now. Can you please try again?

We're also happy to assist you further. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with the specific error message you're seeing, your registered email address, and your friend's registered email address, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[Healstew]

Same! I found threads from 2024 and 2023 with people saying the same thing. Why is it so difficult lol

[kenziuuu]

Same for me did u figure it out