returns

[YWCH]

i bought a bottle of commodity magnolia eau de parfum about 2 and half months ago, i no longer have the box or receipt, however i bought online so i think i can print it out, i barely used any of the product can i still return or exchange for store credit?

[ZannaBT]

Hi YWCH,

I'm sorry to hear that product isn't working out for you! You can send the item back to us using the prepaid merchandise return label which can be printed out here > http://returns.narvar.com/sephora/returns/?locale=en_US. As long as you return the product within 90 days of purchase, you are eligible for a store credit refund. Also, if you have lost or misplaced your return form, that’s OK! Just re-print your invoice by logging into your account. Under ‘My Account’ > ‘Orders’ select the appropriate order number and print. Your printed invoice will serve in lieu of your return form.  

Hope this helps 🙂