returning

[sxmto]

i bought a foundation online during the vib sale and it wasn’t my shade and i want to return it but they don’t sell that product instore, will i still be able to return it? i don’t want to return it through mail.

[LaurieBT]

Hi @sxmto,

I see that another moderator was able to respond via another thread. Please let us know if any additional assistance is needed. 🙂

Best regards,

Laurie

[Anastasiya13]

Yes, you can still return it in store. I had the same thing happen with me with another product that they don't sell instore. I just came with my receipt and they took it back with no problems.

[sxmto]

thank you so much!! i’ll try this and hopefully they don’t look at me like i’m stupid

[gonerogue]

@sxmto Have you tried calling the customer service number to ask? You can also post your concern in the Customer Support thread for a concrete answer from a moderator. Best of luck!

[sxmto]

thank you! i actually thought i did post this there lol i’ll post it again