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returning an exchanged item

I bought the MUFE foundation and exchanged it for the NARS Radiant Longwear. But turns out it also breaks apart on my skin no matter what primer I use. I exchanged that again for a Smashbox foundation but the color was off. I don't want to keep exchanging. Will I get a refund for the exchange (Exchanged twice) ? Thank you.

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2 Replies

Re: returning an exchanged item

Hi @farihashova,

 

If you make an exchange in store and then decide to return that item, the return would be processed as a store merchandise credit. Thank you!

 

Best,

Laurie

Re: returning an exchanged item

but i made two exchanges: i exchanged the makeup forever foundation for the nars. then I exchanged the nars for the smahsbox. the smashbox is too light on me and i dont want to keep exchanging so i want to return it. will sephora still take it back? 

Re: returning an exchanged item

@farihashova if it is returned with our return policy timeframe, the store should be able to assist. If you'd like to return the item rather than exchange it, the store may be able to process a refund to a store merchandise card for you. For more information, please contact your local Sephora store directly.

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