Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
shley9
NEWCOMER I Rouge
‎10-07-2018 02:09 PM
‎10-07-2018 02:09 PM

return

can I do a return without the box? the box fell into the toilet.
0
Reply
1 Reply
LaurieBT
MOD Rouge
‎10-07-2018 02:28 PM
‎10-07-2018 02:28 PM

Re: return

Hi @shley9, 

 

Sephora can accept gently used items for return with proof of purchase if they are within our return policy time frames. If you no longer have the box, that shouldn't be a problem. 🙂 Let us know if you have questions. Thank you!

 

Warm regards,

Laurie 

0
Reply
Conversation Stats
  • 1 reply
  • ‎10-07-2018 02:09 PM
  • 116 views
  • 0 Hearts Given
  • 2 Contributors