Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

"Partial Shipment"? What does this mean?

I usually buy in store, because I've read too many stories here. I placed an app order on August 26,during the recent 20% sale, and it says partial shipment; what does this mean?
1 Reply

Re: "Partial Shipment"? What does this mean?

Hi @DrGiGi,

 

Partial shipment typically means that part of your order has shipped if your items are being shipped from different warehouses. You will also see this if you redeemed a reward such as the Celebration Tier points or subscribed for Flash shipping with the same order. I hope that this helps and please feel free to send me a PM if you have any further questions or concerns. 

 

Best,

Zakiya

Conversation Stats
  • 1 reply
  • 745 views
  • 1 Hearts Given
  • 2 Contributors