promo code not working

[zlrax]

I got an email with a 20% off offer good until the 9th. I keep getting an error message saying i’ve already used it even tho I hadn’t made my purchase yet. My item is still sitting in the cart. How do I fix this?

[DaneeBT]

@zlrax It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your registered email address and a screenshot of the offer you received or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance.