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Post in Customer Support

problem with gift cards' pin numbers not legible

I ordered a $40 and $50 gift card. When I received them, there was no way to tell which was which.  I decided to check the balance on line, so I scratched off the material over the card numbers.  Now the card numbers or pins are not completely visible, so the cards cannot be used.  I would like to send these back and exchange them.  Many thanks! 

Re: problem with gift cards' pin numbers not legible

@Marlouise Oh no!  It looks like your private messages are currently turned off. Please send me a private message with the gift card numbers or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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