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Post in Customer Support
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price increase

why tf did everything increase in pricing???? increased by $5-$60.. this is a nightmare wtf

Re: price increase

I notice this too.This is ridiculous. Wtf!! The price for Killian perfume went up more than 35% and just noticed Make up by Mario foundation went up 44%. And just to confirm I am not looking at US prices, these are Canadian prices. Is this what Sephora does before a rouge sale?

Re: price increase

Hi @nasn,  @lucybpotter, @JoceyF and @tswizzle7201,

 

I recommend double-checking that you're viewing the correct website for your region. Prices on the US site are in USD, and prices on the Canadian site are in CAD. 

 

If you're using the app, please click your name/photo icon near the bottom center of the screen, then scroll down to App Settings and select your correct region. If you're using the web browser, please scroll all the way to the bottom of the page to select the correct region. I hope this helps! 

 

Best regards,

Laurie

Re: price increase

yes this works! go down to where she said can click USA then if the prices don’t change click Canada then USA again. It should work. That was weird that it was happening to a lot of people.

Re: price increase

That fixed it thanks! In USA but settings showed cad. Have never had that happen and have used the app for years. I know I didn’t change it odd! Maybe a glitch with last update. Thank you!

Re: price increase

Yeah the Sol de Janeiro 8oz are normally like 34 dollars i think and not they're about 52 dollars sephora what is happening omg

 

Re: price increase

idk i also just noticed this; the charlotte tilbury lipstick went from i think ~$35 to now $50??? i refreshed my cart and it changed! i'm so disappointed

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