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Post in Customer Support
Anonymous Insider
‎12-27-2017 03:11 PM
‎12-27-2017 03:11 PM

playbox items damaged

I received my playbox and the smashbox shadow duo was broken and the perfume bottle was completely shattered...what do I do??

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SianBT
ALUM II Insider
‎12-28-2017 10:58 AM
‎12-28-2017 10:58 AM

Re: playbox items damaged

Hi @Anonymous, 

 

I'm really sorry to hear about this! If you have not already been assisted, please send me a PM with your order number. I'd be happy to assist you!

 

Bisous, 

 

Sian

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Anonymous Insider
‎12-31-2017 11:29 AM
‎12-31-2017 11:29 AM

Re: playbox items damaged

I would prefer to just be reimbursed. Thank you so much for your understanding, help, and time!

 

Cassandra Kowske

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  • ‎12-27-2017 03:11 PM
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