perfume sampler

[candyperfumegrl]

Hello I received the lovely perfume sampler for xmas. I have everything, the box, all the samples etc but no voucher. I honestly don't even remember seeing one in the box. Is there anything I can do to redeem it for my full size? I have been a loyal Sephora customer for years and would appreciate the assistance on this issue thank you.

[MeganBT]

Hi @candyperfumegrl, 

The vouchers for these sets are usually a bit "hidden" and can be easily missed. I recommend looking through the box once more and please send me a private message if you are still unable to find the certificate. 

All my best, 

Megan 

[candyperfumegrl]

I tried sending a private message from this app it's not letting me. Hello, I have looked through my box and have all the samples, the perfume booklet, the compact but there is no voucher. What should I do? Thanks Lily

[RaquelBT]

Hi @candyperfumegrl,

I'm very sorry to hear this. I'll be sending you a private message shortly to gather more information, so I can assist. 🙂

Best Regards,

❤️ Raquel