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Post in Customer Support
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Anonymous Insider
‎11-18-2017 06:46 PM
‎11-18-2017 06:46 PM

pending order

I placed an order a week ago on the 11th of this month. Today is the 18th and my order is still pending. This is sad...

Reply
2 Replies
LaurieBT
MOD Rouge
‎11-27-2017 01:57 PM
‎11-27-2017 01:57 PM

Re: pending order

Hi @Anonymous and @xgigglezx,

 

I'm very sorry that your orders are experiencing delays. Please find information regarding November order delays and shipping dates to learn when you can expect to receive your order here. > https://community.sephora.com/t5/Customer-Support/Message-regarding-November-Order-Processing-Delays/m-p/3503230#M130471

 

I hope this information helps!

 

- Laurie

0
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xgigglezx
NEWCOMER I Rouge
‎11-18-2017 06:48 PM
‎11-18-2017 06:48 PM

RE: pending order

I know me too I think it’s because the sale, but still they should have been prepared for that.
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  • ‎11-18-2017 06:46 PM
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