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Post in Customer Support
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partial shipment?

what does that mean and why is 1 product out of 8 coming in one package?
3 Replies

Re: partial shipment?

Hi @olivia22222! When an order is coming from two separate warehouses, it will be shipped in two packages.  You will receive a tracking number for each order! Please let me know if there is anything else I can assist with. 

 

Regards, 

Kevin

RE: Re: partial shipment?

Hi!! thank you, But i haven’t received 2 tracking numbers yet?

Re: RE: Re: partial shipment?

@olivia22222 - That can be normal! Sometimes one package will take longer to ship than the other. But the other tracking number will be sent at a later time! 

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