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Post in Customer Support
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order

hi ordered 2 items and it was supposed to arrive today but i didnt get a package at the door or mailbox it is 2/28/2025 i want to ask if my order went through? please let me know thnk you

Re: order

@kimmiikay, we're happy to check on this for you. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

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