Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
parsi
NEWCOMER II Rouge
‎10-22-2018 05:11 PM
‎10-22-2018 05:11 PM

order

I just received an email about an order that was placed. However I never placed that order. It says in my order history that it was cancelled due to unsuccessful authorization. I just want to make sure that the order is indeed canceled and my card isn’t charged. I changed my password. Do you recommend I do anything else? Thanks 

0
Reply
1 Reply
StephanieBT
ADMIN Insider
‎10-22-2018 06:43 PM
‎10-22-2018 06:43 PM

Re: order

Hi @parsi, sorry to hear that! I recommend calling us at 1-877-SEPHORA for further assistance with this.

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎10-22-2018 05:11 PM
  • 91 views
  • 0 Hearts Given
  • 2 Contributors