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Post in Customer Support

order

Missing item from my order. I just received my order today and was missing item 1936665. I double checked my bank account and you definitely charged me for it...and it’s definitely on my packing slip, but i didn’t actually receive it in my package. Please fix this or refund me.

Re: order

Hi @Crist1na,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

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