order status show “in progress” for few days

[Feuille]

Hello！
I placed few orders 3days ago, on Friday 9/14/18. It is now Monday 9/17/18 and my order has not been shipped, and the order status shows as "In Progress."

I really hope Sephora will not be cancelling my order & I really hope someone will help me look into this problem.  

I was ordering thru Ebates & already got the amount of cash back, but the status of my order has not yet changed.

Thank you in advance.

Thank you in advance.

[JaneanBT]

Hi @Feuille,

I am very sorry that your order has not yet shipped. I will send you a private message so that I can look into this for you. Thanks! 

Best Wishes,

Janean