order not showing

[anivle]

i placed an order but it's not showing up in my recent orders sephora but it’s in my buy again and i have the confirmation email

[LaurieBT]

Hi @anivle,

I'm sorry for the trouble! Can you please try signing out and signing back in?

Best,

Laurie

[anivle]

i’ve already done that and it still doesn’t work, i got a email saying my order was delayed and i placed the order on november 6th 

[keelybt]

@anivle I will send you a PM to help.