Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

order issue

I just made a new order and i got an email saying my promo has been cancelled as it is out of stock. I mean why let me apply it when it was out of stock? Can someone cancel my whole order please?? my BI points have already been taken out for this order it says refund/cancelled. 

Re: order issue

Hi @Amreenvirani I'm so sorry to hear that your promo was cancelled. I will send you a message to help. 

1 Reply
Conversation Stats
  • 1 reply
  • 181 views
  • 0 Hearts Given
  • 2 Contributors