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Post in Customer Support
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Anonymous Insider
‎11-08-2017 07:20 PM
‎11-08-2017 07:20 PM

order failed and points lost

I tried to place an order but didnt succeed. however, i lost the points for the merchandise i tried to redeem with my points. will i be able to get it back? or does it mean my order was actually placed already?

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PenelopeBT
ALUM II Insider
‎11-10-2017 09:50 AM
‎11-10-2017 09:50 AM

Re: order failed and points lost

Hi @Anonymous,

I will send you a private message to provide further assistance. Thanks!

 

Regards,

Penelope

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  • 1 reply
  • ‎11-08-2017 07:20 PM
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