order canceled

[eboshh]

I ordered a item with the Next-Day delivery option, but Sephora emailed me a bit later that one of the items is no longer in stock and has been cancelled from the order. It says I will not be charged for the cancelled item and the order details on my Sephora account do show that the order amount has been decreased, but my bank account still shows that the full amount was taken out. How long does the refund take?  

[Milathebest]

Hello! I am having the same problem except I did normal shipping. When will I be able to get my money back?

Thanks, Mila

[DaneeBT]

Hi @Milathebest I'll send you a PM!

[yazi1]

Did you get ur money back or have you not because the same thing is happening to me 

[DaneeBT]

HI @eboshh 

Oh no! I'll send you a PM.

Regards,

Danee