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Post in Customer Support
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obtaining gift receipt after placing an order

Hello,

If I place an order online for several items and would like to obtain a gift receipt for 1 of the items, is it possible to get a gift receipt in store after I receive the goods? Thanks 🙂 

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2 Replies

Re: obtaining gift receipt after placing an order

Hi @Lorara,

We don't offer gift receipts for online orders. However, the recipient can use the order invoice to make a return, as they don't display prices. Please send me a private message if you need further assistance.

 

Best,

Penelope

Re: obtaining gift receipt after placing an order


@PenelopeBT wrote:

Hi @Lorara,

We don't offer gift receipts for online orders. However, the recipient can use the order invoice to make a return, as they don't display prices. Please send me a private message if you need further assistance.

 

Best,

Penelope



This is really frustrating if you purchase multiple gifts in one order. Would appreciate if we could have the option of getting gift receipts for items ordered online.

 

Thanks.

Re: obtaining gift receipt after placing an order

Hi @cincin17,

 

Thanks for the feedback! We appreciate it and we will share this with the appropriate department for consideration. 

 

Best Wishes,

 

Janean

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