Sephora

kimmy2003 · ‎09-04-2025

so I got the credit card around 3 years ago? I’m not 100% sure but I finally had the need to buy myself something since I didn’t really think I needed to since I wasn’t that into make up back then and because I got the card to buy my mom stuff but for now didn’t need to. 3 years later I finally thought into buying something and turns out I had 0.00 money available. I never used the card at all so I’m a little confused. If someone can help me understand etc. I’m still new with credit cards at least for Sephora so it’d be amazing if someone can explain.

so I got the credit card around 3 years ago? I’m not 100% sure but I finally had the need to buy myself something since I didn’t really think I needed to since I wasn’t that into make up back then and because I got the card to buy my mom stuff but for now didn’t need to. 3 years later I finally thought into buying something and turns out I had 0.00 money available. I never used the card at all so I’m a little confused. If someone can help me understand etc. I’m still new with credit cards at least for Sephora so it’d be amazing if someone can explain.

DaneeBT · ‎09-05-2025

@kimmy2003 If you're referring to your credit limit, I recommend reaching out to Comenity Capital Bank directly for more information. They will be able to further assist:

1-866-841-5037 (Sephora Visa)
1-866-864-7787 (Sephora Visa Signature)
1-866-702-9946 (Sephora Credit Card)

Thanks!

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Re: no money available