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Post in Customer Support
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abitir
NEWCOMER I Rouge
‎08-14-2018 10:25 PM
‎08-14-2018 10:25 PM

my points have disappeared

Just logged in to my sephora account and realised that my points have disappeared. ANyone else experiencing this?

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3 Replies
StephanieSBT
ALUM II Insider
‎08-15-2018 08:35 AM
‎08-15-2018 08:35 AM

Re: my points have disappeared

Hi @abitir. @PreciousDiamond, @anonymous215! I took a look at your accounts and your points are there.  I recommend logging out and back into your accounts.  I hope this helps!

 

Best,

 

Steph 

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PreciousDiamond
NEWCOMER I Rouge
‎08-14-2018 11:17 PM
‎08-14-2018 11:17 PM

RE: my points have disappeared

Same here, my show 0 points... what’s happening are they upgrading the app or what???
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anonymous215
NEWCOMER I Rouge
‎08-14-2018 10:48 PM
‎08-14-2018 10:48 PM

Re: my points have disappeared

The same thing is happening to my account!

i don’t understand 

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Conversation Stats
  • 3 replies
  • ‎08-14-2018 10:25 PM
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